Effective Date: April 2, 2025
Business Name: Neu Commerce LLC (DBA Feel Good Formulas)
Website: https://neucommercellc.com
Email: hello@neucommercellc.com
Digital Products
Because our products are digital and instantly delivered, all sales are considered final. However, we want you to be happy with your experience — so please read below for refund eligibility.
Eligible for Refund (Case-by-Case Basis)
We may issue a full or partial refund within 7 days of purchase if:
- You experience technical issues preventing access or download of the product
- You accidentally made a duplicate purchase
- The product was not delivered as described
📧 If you qualify, contact us at hello@neucommercellc.com with your order number and reason for the request.
Not Eligible for Refund
We do not offer refunds for:
- Change of mind
- Lack of usage or perceived lack of benefit
- Downloaded or accessed content (even once)
All products are clearly described and previewed before purchase.
Disputes & Chargebacks
We encourage you to reach out to us directly to resolve any concerns. Unauthorized chargebacks may result in denial of future purchases and termination of access to our content.
EU/UK Customers (Digital Goods Notice)
Under UK/EU digital content laws, by completing your purchase, you acknowledge that:
“You consent to the immediate delivery of digital content and waive your right to a 14-day withdrawal period.”
This ensures instant access — but also means refund rights may be limited once access begins.
Contact
Have a question or issue with your purchase? Reach out to our friendly support team:
Email: hello@neucommercellc.com
Phone: +44 7849 567n457
Mailing Address: 2810 North Church Street, Wilmington, DE 19802, USA